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Job Description
• Serves as network duty engineer responsible for general network problem determination and resolution during normal business hours.
• Troubleshoots complex issues in distribution and access networks and electronics. Works directly with vendor/manufacturer technical support to isolate and resolve hardware and software issues.
• Coordinates all phases of multiple, complex network projects. Consults with users / departments to determine communication needs. Implements related business processes.
• Applies IT concepts to perform analysis and take a lead role in the installation of distribution and access electronics (Devices). Evaluates and tests new or enhanced electronics and services.
• Participates in the development and testing of complex network diagnostic tools and applications.
• Participates in cross-functional group discussions, activities and efforts.
• Provides back up support for Corporate and remote systems and requests for assistance.
• Responsibilities include initiating or recommending simple communications and network system changes
• Administers systems that support network services
• Consults with other departments to advice and guide on communications infrastructure
• On Call 24x7
Skills
• knowledge in the network devices installation and configuration
• CCNA or any related certificate is a plus.
• Very good command in written and spoken English and Arabic
• Team integrity and high motivation
• Able to achieve results under pressure
• Analytical skills
• Communication skills
Education
Computer Engineer or Network Engineer
