RJ wants to offer you the great opportunities we provide our entire staff, rewarding hard work and providing a valuable employee benefits package. With a wide range of departments and positions, each offering potential for career growth and promotions, we make a great place to establish your career.
If you are the sort of person who thrives on success, cares about the details, and has a passionate, can-do attitude towards customers and colleagues, we offer the exciting and inspiring career choice you are seeking. To see if you have what it takes to join our motivated and stimulating work environment, please view our company profile and read through our operating values.
The National Carrier and Jordan's Ambassador to the World
"I want our national carrier to be the ambassador of goodwill and the bridge across which we exchange culture, civilization, trade, technology, friendship and better understanding with the rest of the world." King Hussein Bin Talal, 1963
Growth in Size and Reputation
Royal Jordanian’s role as Jordan’s national carrier has now long been established since 1963. Now under the guidance of His Majesty King Abdullah II, we have ascended from humble beginnings with three aircraft and four regional destinations, to become one of the elite members of a global alliance, a fleet comprising more than 30 aircraft, and a destination network of 60 global stops. Not only have we grown in size, our reputation has been cemented in the public eye through our full membership in oneworld since 2007.
Centrally Located
Strategically located in Amman, Royal Jordanian's central hub provides the ideal location through which Europe, Asia, Africa, and anywhere in the Middle East can be easily reached. Our Amman City Terminal at 7th Circle provides a central locale for sales and early boarding services. We are proud to fly in and out of our main airport, Queen Alia International Airport (QAIA), conveniently situated just outside the city.
A Family of Services
In order to ensure quality in all areas of service and operations, RJ owns shares in a number of sister companies related to providing the utmost in air travel services.
Be Part of Our Team
You are 3 steps away from being a part of our growing family
1.Book the requests & inquiries (airway bill number, weight, number of parcels, dimensions, final destination, cargo delivery date, commodity) that the agents send, after checking the space available on the aircrafts all the information mentioned above have to be inserted on cargo-system
2.Receive the phone calls from the customer and books the valuable shipment, and insert all the information on cargo system, and confirm reserved cargo based on the flight capacity.
3.To announces the available space on freighter and passenger aircrafts open for sale to the agents, outstation and handling agents.
4.To manage the offloaded cargo on board the first available flights, and to inform the concerned parties by e-mail about the offloaded cargo, the reason and forwarding details.
5.Achieve sales revenue, and target for the financial year.
6.Close communication and follow up with agents, freight forwarders and protentional customers through phone call and sales activities.
7.Analyzing cargo volumes booked on incoming flights and working to increase sales on low-selling sections.
8.Monitoring market conditions and service offerings of other airlines to improve Royal Jordanian services and increase sales volume.
9.Look for opportunities and markets to enhance sales channels.
- Organizing and sorting export & import cargo documents compliance with cargo manifest & ensuring the registry of all reports in handling system & cargo revenue management.
- Receiving, reporting & investigating cargo discrepancies and liaising with concerned parties for proper resolving and action and proactively providing all needed updates to the customers on any related issue.
- Handling Civil, diplomatic, military & courier mail by receiving local and in-transit mail and arranging loading it on all departure flights.
- Performing all activities pertinent to transit & Amman Warehouse and ensuring a well physical conditions of warehouse and its equipment.
- Checking all incoming cargo AWBs and manifests and inserting all information of AWB into the computer and contacting cargo owners to inform them about the arrival of their shipments and issue delivery orders.
- Coordinating and preforming the operational function of transporting air export shipments from Amman to all accessible countries and positioning entails working directly with clients, agents and vendors to provide the highest level of services possible.
- Controlling and tracing all Dangerous goods & Special shipments, in addition to ensuring that all kind of Dangerous goods and Special shipments out of Amman are being accepted according to IATA rules and regulations.
About the job
We are currently seeking customer-focused individuals to join our family as Flight Attendants who will play a vital role in ensuring the safety, comfort, and overall satisfaction for all Royal Jordanian passengers.
Duties & Responsibilities:
- Welcoming passengers on board and directing them to their seats, helping with hand luggage or any seating problems.
- Making announcements and keeping passengers informed of any delays etc. and always being visible in the cabin to answer any passenger requests during the flight.
- Leading passengers in case of emergency and giving first aid to passengers when the need arises.
- Checking all passenger seat belts, check galleys and securing it before takeoff.
- Serving meals and refreshments to passengers as per company rules and regulations.
- Professionally demonstrating safety procedures and equipment use before every flight for all passengers
- Carrying out pre-flight duties, including checking the safety equipment, ensuring the aircraft is clean and tidy, checking that all meals are on board (including special dietary requests), relevant landing cards are loaded, and first aid equipment is checked.
- Ensuring that passengers disembark safely at the end of a flight and checking that there is no luggage left in the overhead lockers, toilets and galley areas.
- Completing all flights related paperwork e.g. (stock control, logging any faults or problems during the flight…etc.) and liaising with the ground staff.
- Organizing all passenger/cargo flights data information according to IATA standard.
- Ensuring the accuracy of the schedule details.
- Improving the quality of the schedule process.
- Ensuring that the schedule is up to date in all other GDS’s.
- Coordinating with all concerned departments with regard to any schedule changes.
- Preparing all needed data to charter flights.
- Handling Seasonal and Ad-hoc Slot Management & Coordination for all RJ’s flights, landing and departing in Level 2 and Level 3 Airports, using Sabre Software/ Slot Manager Module.
- Coordinating with external business partners (airports, Slot coordinators, and charterers as example) to assure smooth running and implementation of the company’s operations, and to ensure operations follow regulations and rules.
- Following up on slots of RJ flights operated to coordinated airports.
Key Responsibilities:
Manage application instance configurations and enterprise applications.
Maintain application metadata, including provisioning configurations, domains, and application components.
Oversee setup metadata such as offerings, options, features, setup tasks, and task lists.
Utilize functional user overview and manage assigned tasks and task lists.
Administer sandbox /Redwood environments and configure help system settings.
Define endpoint and security policy information.
Grant search framework manager permissions.
Support and optimize Oracle Cloud Infrastructure (OCI) hosted components.
Provide escalated technical support for sophisticated technical issues, including problem management cases and management status reporting.
Manage the upgrade and updates scheduled or ad-hoc by Oracle on testing and production environments.
Duties & Responsibilities:
- Process ledger and book entries
- Bank reconciliation
- Accounts Payable (A-P)
- Accounts Receivable (A-R)
- Data Gathering and Reporting
About the Job
We are looking for a dedicated Passenger Service Agent responsible for ensuring a seamless and positive travel experience for our passengers. This role involves overseeing all aspects of passenger processing at the airport, from check-in and boarding to baggage handling and security protocols, while maintaining the highest standards of customer service and regulatory compliance.
Duties & Responsibilities:
- Conduct passenger check-ins within specified timeframes.
- Ensure check-in counters are operational and display all safety and security procedures.
- Follow procedures for boarding, accommodating crown class and special needs passengers.
- Announce flight-related information promptly.
- Handle baggage check-in and transfer procedures in line with time limitations.
- Record and process baggage claims (loss, delay, damage) as per airline agreements.
- Ensure that all necessary tags, forms, and documents are prepared and available.
- Manage delayed flights by following set procedures and assisting passengers.
- Display customer service skills to ensure passenger satisfaction.
Licensed Aircraft Engineer (Certified)About the job
Licensed Aircraft Engineers are personnel responsible for the release of aircraft or component after maintenance within the extent of their authorization and issue an aircraft certificate of release to service accordingly. C/S must be able to determine when an aircraft is ready for release to service and when it should not be released to service.
Duties & Responsibilities:
- Release an aircraft to service after the satisfactory completion of maintenance
- Guide mechanics at their support during the performance of maintenance
- Supervise maintenance, preventive maintenance, and alteration (repair or modification) that is performed by mechanics under their supervision personally to the extent necessary to ensure that it is being done properly
- Use the methods, techniques, and practices prescribed in the current manufacturer's maintenance manual or Instructions for Continued Airworthiness prepared by its manufacturer, or other methods, techniques, and practices acceptable to the authority during the performance of maintenance
- Use the tools, equipment, and test apparatus necessary to assure completion of the work in accordance with accepted industry practices. If special equipment or test apparatus is recommended by the manufacturer involved, he must use that equipment or apparatus or its equivalent acceptable to the authority
- Complete all required maintenance within the available maintenance downtime
- Release the maintenance documentation upon satisfactory accomplishment of maintenance and keep such as part of maintenance records archive
- Record the details of the maintenance carried out or make a precise reference of such on the aircraft technical log system
