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Job Description
About the Job
The Demand Analyst Engineer is responsible for analyzing, forecasting, and monitoring passenger demand patterns across Royal Jordanian’s network. The role supports revenue optimization by evaluating Origin and Destination (O&D) demand, identifying market trends, and providing data-driven insights to Pricing, Sales, and Network teams. The position contributes to effective demand planning, forecast accuracy, and informed commercial decision-making in a dynamic airline environment.
Duties & Responsibilities
- Monitor, validate, and refine Origin and Destination (O&D) demand forecasts to ensure alignment with market dynamics and business objectives.
- Proactively adjust forecasts in response to changes in passenger flows driven by market events, economic conditions, schedules, competition, and network developments.
- Monitor booking behavior and demand development to ensure performance aligns with forecast expectations, and recommend corrective actions when deviations occur.
- Coordinate closely with Sales, Pricing, Group Desk, and relevant commercial departments to ensure effective information exchange and alignment on market conditions.
- Provide regular analytical feedback to Market and Sales teams to support evaluation of commercial strategies and initiatives.
- Evaluate actual performance against forecasts and targets, identifying variances and underlying drivers.
- Support the forecasting and planning of special events and irregular demand patterns.
- Provide analytical input and feedback to Flight Analysts to support network and capacity planning decisions.
- Support Pricing Analysts by contributing demand insights to regional pricing strategies and tactical decisions.
- Collaborate with Sales, Group Desk, and Pricing teams in the planning and management of group traffic demand.
- Participate in forecast review meetings, demand planning cycles, and management presentations.
- Prepare performance analysis reports and clearly explain forecast deviations and commercial impacts to stakeholders.
Skills
- Strong analytical and quantitative skills with advanced problem-solving abilities.
- Excellent written and verbal communication skills, with the ability to present insights clearly to both technical and non-technical stakeholders.
- Strong strategic and commercial thinking mindset.
- Ability to interpret complex datasets and translate findings into actionable commercial recommendations.
- Ability to work under pressure in a fast-paced airline environment, including availability during holidays and weekends when required.
- Advanced proficiency in Microsoft Excel and business intelligence tools (such as Power BI or Tableau); SQL knowledge is an advantage.
- Solid understanding of forecasting techniques, demand curves, and data visualization principles.
Education
Bachelor's degree in Industrial Engineer
Job Details
Preferred Candidate
Royal Jordanian Airlines
The National Carrier and Jordan's Ambassador to the World “I want our national carrier to be the ambassador of goodwill and the bridge across which we exchange culture, civilization, trade, technology, friendship and better understanding with the rest of the world. ”King Hussein Bin Talal, 1963Growth in Size and Reputation Royal Jordanian’s role as Jordan’s national carrier has now long been established since 1963. Now under the guidance of His Majesty King Abdullah II, we have ascended from humble beginnings with three aircraft and four regional destinations, to become one of the elite members of a global alliance, a fleet comprising more than 30 aircraft, and a destination network of 60 global stops. Not only have we grown in size, our reputation has been cemented in the public eye through our full membership in oneworld since 2007.Centrally Located Strategically located in Amman, Royal Jordanian's central hub provides the ideal location through which Europe, Asia, Africa, and anywhere in the Middle East can be easily reached. Our Amman City Terminal at 7th Circle provides a central locale for sales and early boarding services. We are proud to fly in and out of our main airport, Queen Alia International Airport (QAIA), conveniently situated just outside the city. A Family of Services In order to ensure quality in all areas of service and operations, RJ owns shares in a number of sister companies related to providing the utmost in air travel services.
