Counter Sales Agent

• Handle all customer requirements/requests professionally and ensuring high customer satisfaction.
• Issue tickets and collect deposits or payments.
• Inform passengers of essential travel information, such as travel times and transportation connections.
• Make reservations for customers, explain rules and give quotes and fares.
• Provide customers with accurate information about Royal Jordanian flights, times, dates and ticket prices for requested flights.
• Inform customers about availability of flights and the best connections if more than one flight is to be booked.
• Compile daily balanced sales transaction reports.
• Coordinate with customer services section to solve passenger problems and complaints.

• Communication skills.
• Team player.
• Self motivated.
• Knowledge in Amadeus Ticketing and Reservation System is a plus.

Business administration or any related field.