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Job Description
- Handle all customer requirements/requests professionally and ensuring high customer satisfaction.
- Issue tickets and collect deposits or payments.
- Inform passengers of essential travel information, such as travel times and transportation connections.
- Make reservations for customers, explain rules and give quotes and fares.
- Provide customers with accurate information about Royal Jordanian flights, times, dates and ticket prices for requested flights.
- Inform customers about availability of flights and the best connections if more than one flight is to be booked.
- Compile daily balanced sales transaction reports.
- Coordinate with customer services section to solve passenger problems and complaints.
Skills
- Communication skills.
- Team player.
- Self motivated.
- Knowledge in Amadeus Ticketing and Reservation System is a plus.
Education
Business administration or any related field.
Job Details
Preferred Candidate
Royal Jordanian Airlines
The National Carrier and Jordan's Ambassador to the World “I want our national carrier to be the ambassador of goodwill and the bridge across which we exchange culture, civilization, trade, technology, friendship and better understanding with the rest of the world. ”King Hussein Bin Talal, 1963Growth in Size and Reputation Royal Jordanian’s role as Jordan’s national carrier has now long been established since 1963. Now under the guidance of His Majesty King Abdullah II, we have ascended from humble beginnings with three aircraft and four regional destinations, to become one of the elite members of a global alliance, a fleet comprising more than 30 aircraft, and a destination network of 60 global stops. Not only have we grown in size, our reputation has been cemented in the public eye through our full membership in oneworld since 2007.Centrally Located Strategically located in Amman, Royal Jordanian's central hub provides the ideal location through which Europe, Asia, Africa, and anywhere in the Middle East can be easily reached. Our Amman City Terminal at 7th Circle provides a central locale for sales and early boarding services. We are proud to fly in and out of our main airport, Queen Alia International Airport (QAIA), conveniently situated just outside the city. A Family of Services In order to ensure quality in all areas of service and operations, RJ owns shares in a number of sister companies related to providing the utmost in air travel services.
